krikya's commitment to responsible gaming
Enjoy playing as entertainment — within safe limits. krikya wants every user to bet with awareness and in control of themselves.
Why is responsible gaming important?
Online betting and casino games are primarily a form of entertainment. However, for some people it can become a habit that affects their personal life and family. krikya believes that every player can set healthy limits for themselves and stay within those limits.
The minimum age to create an account and bet on this platform is 21 years. All krikya services are strictly prohibited for minors. The full terms of using the platform, including the age requirement, are detailed on our Terms and Conditions page.
Players often do not realise when their gaming is becoming a problem. That is why krikya provides several self-control tools. Using these tools, you can set deposit limits, take a temporary break, or apply for a full self-exclusion.
Age 21+ is mandatory
Users must be at least 21 years old to open an account, make a deposit, and play any type of betting or casino game at krikya. Age is verified during account verification. If any minor is found using this platform, their account will be permanently closed.
Self-control tools
Every account holder at krikya can use the following tools directly
Set a deposit limit
Set the maximum amount you can deposit daily, weekly, or monthly. It will not be possible to deposit beyond this limit.
Control session time
Decide in advance how long you will play in one sitting. Once the set time is up, you will be logged out of your account automatically.
Cooling-off period
You can take a temporary break ranging from one week to several months. During this time you will not be able to log in to your account or place bets.
Bet amount restriction
Set a maximum limit on how much you place on a single bet — so that no one decision leads to a large loss.
Full self-exclusion
If you are experiencing long-term problems, apply to have your account permanently closed through self-exclusion. Contact us via live chat or email.
Weekly loss limit
Decide in advance the maximum amount you will lose in one week. Once this limit is reached, betting will not be possible for the rest of that week.
Warning signs
If certain signs appear, it means gaming is going beyond the bounds of entertainment
Trying to recover losses
Repeatedly betting more to cover previous losses — this is one of the most common signs of problem gambling.
Disruption to sleep and work
Staying up late to bet, being unable to concentrate at work, or spending less time with family.
Spending essential money on betting
Spending money meant for necessary expenses — food, rent, or medicine — on betting.
Ask yourself a few questions
- Do you want to stop betting but find you cannot?
- Do you feel restless or irritable when you are not betting?
- Are you hiding your betting from family or friends?
- Are you borrowing money or selling valuables to bet?
- Do you feel anxious or depressed when you think about how much you have lost?
Where to get help?
Do not fight alone — help is always available
krikya live chat
Contact our 24/7 live chat support at any time, day or night. Help is available in both Bengali and English. You can also apply here for self-exclusion or limit settings.
Contact by email
Even for non-urgent matters, you can write to us in detail by email. Our support team responds in Bengali. Email address: [email protected]
Seek support from family
Let a trusted family member know. The support and understanding of someone close plays the biggest role in overcoming the problem.
Support from a mental health professional
Gambling addiction is a recognised mental health condition. Mental health professionals and counsellors are available in Bangladesh who are able to help with this type of problem. Contact the psychiatry department of a local hospital or an experienced counsellor — this is a sign of courage, not weakness.
krikya's commitment
krikya believes that the role of a responsible platform is not only to provide games but also to ensure player protection. That is why your personal information is kept secure in accordance with our Privacy Policy and your betting activity is never shared with third parties.
We continually improve our protection measures so that every user can enjoy the platform safely and with awareness. To learn more about us and understand krikya's goals and values, read the About Us page.
Remember — betting is entertainment, not a livelihood. Play for enjoyment, not in the hope of winning. Never deposit beyond your budget, and always set aside money for your daily essential expenses before playing.
If you have any questions or want to make changes to your account, you will find answers to common questions on our FAQ page. For anything beyond that, contact support directly.